Introductions, Elevator Presentation, Discovery questions, Presentation, Objection handling, Proposal, Negotiating, Closing
Managing difficult conversations, Delivering sad news, answering difficult questions.
Moments of sporting contact.
Election services, ballot registration and checking
Creating Clarified Ojectives, Practising objective observation, how to ask for team members perspective, Providing help with taking the monkey on your back
How do you handle specific customer situations, questions, emergency.
How do you provide the best customer service possible.
How do you demonstrate customer empathy and alignment.