Customer meetings:
Introductions, Elevator Presentation, Discovery questions, Presentation, Objection handling, Proposal, Negotiating, Closing

Social services:
Managing difficult conversations, Delivering sad news, answering difficult questions.

Sports Science:
Moments of sporting contact.

Election services, ballot registration and checking

Creating Clarified Ojectives, Practising objective observation, how to ask for team members perspective, Providing help with taking the monkey on your back

Customer services:
How do you handle specific customer situations, questions, emergency.
How do you provide the best customer service possible.
How do you demonstrate customer empathy and alignment.

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